I recently had the opportunity to use 1800packrat.com for a cross-country move, and I must say, the experience was quite positive overall. 1800packrat.com is a moving and storage service that offers portable storage containers, which can be delivered to your location, packed at your convenience, and then transported to your new destination or stored at one of their facilities. This flexibility was particularly appealing to me, as it allowed me to handle the packing and unpacking on my own schedule, rather than being constrained by the timelines of traditional moving companies. Here's a detailed account of my experience with 1800packrat.com, highlighting both the pros and cons of their service.

The first thing that impressed me about 1800packrat.com was the ease of booking. The website is user-friendly and provides clear information about the available container sizes, pricing, and additional services. I was able to get a quote quickly by entering some basic information about my move. The customer service team was also very helpful and responsive, answering all my questions and providing guidance on the best container size for my needs.

When the container arrived, it was clean and in good condition. The delivery driver was professional and placed the container exactly where I wanted it, ensuring easy access for loading. The container itself was sturdy and weather-resistant, giving me confidence that my belongings would be protected during transit. I appreciated the ample time provided to pack the container at my own pace, which significantly reduced the stress associated with moving.

One of the standout features of 1800packrat.com is their secure storage facilities. I opted to store my container for a few weeks before having it delivered to my new home, and I was pleased with the security measures in place at their storage facility. The facility was clean, well-lit, and equipped with surveillance cameras, giving me peace of mind that my belongings were safe.

The transportation process was smooth and efficient. I was kept informed of the container's progress throughout the journey, and the delivery to my new home was timely. The driver was once again professional and placed the container in a convenient location for unloading. The entire process was seamless, and my belongings arrived in the same condition they were in when I packed them.

However, there were a few minor drawbacks to my experience with 1800packrat.com. Firstly, while the initial quote was competitive, there were additional fees that were not immediately apparent, such as fuel surcharges and insurance costs. It would have been helpful to have a more transparent breakdown of all potential charges upfront. Additionally, while the customer service team was generally helpful, there were a couple of instances where I experienced longer wait times when trying to get in touch with them.

Another point to consider is that while the flexibility of packing at your own pace is a major advantage, it also means that you are responsible for ensuring that your belongings are packed securely. If you're not confident in your packing skills, you might want to consider hiring professional packers to assist you.

Overall, I had a positive experience with 1800packrat.com and would recommend their service to anyone looking for a flexible and secure moving and storage solution. The convenience of having a portable storage container delivered to your door, combined with the option to store it at a secure facility, makes it an attractive option for both short-term and long-term moves. Just be sure to account for potential additional fees and consider your packing needs to ensure a smooth experience.